FAQs

Frequently Asked Questions

Some questions you might ask.

1. What happens after I place an order?

Once we receive your order, we will immediately assign a dedicated representative to coordinate the next steps with you.

2. What payment methods we accept?

Check
Wire Transfer
Credit Card
PayPal

3. How can I contact the company?

You can reach us through the following methods:
Phone: 830-386-3787
Email: info@topromos.com
Our business hours are Monday to Friday (Mon-Fri) from 9:00 AM to 6:00 PM CST.

4. What should I do if there are issues with my order upon receipt?

If you experience any issues such as missing items or product quality problems upon receiving your order, please contact us promptly at info@topromos.com and provide relevant photos of the issue. We will assess the situation and provide an appropriate resolution to ensure your satisfaction.

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